Mercer/Oliver Wyman detail the workforce future during this morning’s seminar


Matt Stevenson (l to r), Chris Schrader, W. Stephen Love and Bobby Dyke.

More than 60 attendees braved the rain this morning to attend the DFW Hospital Council (DFWHC) and Mercer/Oliver Wyman educational event “The Workforce Redefined: Challenging our thinking in the wake of Data, Tech and AI” at Texas Scottish Rite Hospital for Children in Dallas.

Christopher Schrader, a principal of health services in New York at Oliver Wyman and Matthew Stevenson, a partner at Mercer in Washington, D.C., served as keynote speakers. W. Stephen Love, president/CEO of DFWHC, and Bobby Dyke, a principal with Mercer in Dallas, hosted the event and provided introductions.

Topics for the seminar included “Macro Workforce Trends,” “Healthcare Supply Challenges,” “Shifting Healthcare Demand,” “Technology as a Catalyst” and “The Road Ahead: A No Regret Posture.”

As noted by Schrader and Stevenson, hospitals and healthcare systems will need access to a different type of workforce than is in place today. They noted that 45 percent of jobs today can be automated across industries. In addition, the physician shortage in the U.S. could be as high as 100,000-plus. Shortages in clinical and non-clinical staff were also detailed. They closed the event with recommendations on decreasing those numbers over the next decade.

For information on acquiring the presentation, please contact Chris Wilson at